集團(tuán)簡(jiǎn)介

中國(guó)太平洋保險(xiǎn)公司簡(jiǎn)介(2024)


中國(guó)太平洋保險(xiǎn)(集團(tuán))股份有限公司(以下稱(chēng)“太平洋保險(xiǎn)”)是在1991年5月13日成立的中國(guó)太平洋保險(xiǎn)公司基礎(chǔ)上組建而成的保險(xiǎn)集團(tuán)公司,是國(guó)內(nèi)領(lǐng)先的綜合性保險(xiǎn)集團(tuán),并在A+H+G(上海、香港、倫敦)三地上市。太平洋保險(xiǎn)以“成為行業(yè)高質(zhì)量發(fā)展的引領(lǐng)者”為愿景,做精做深主業(yè),擁有人壽保險(xiǎn)、財(cái)產(chǎn)保險(xiǎn)、養(yǎng)老保險(xiǎn)、健康保險(xiǎn)、農(nóng)業(yè)保險(xiǎn)和資產(chǎn)管理等在內(nèi)的保險(xiǎn)全牌照,為客戶提供全方位風(fēng)險(xiǎn)保障解決方案、財(cái)富規(guī)劃和資產(chǎn)管理服務(wù)。

堅(jiān)持統(tǒng)籌推進(jìn),綜合實(shí)力在轉(zhuǎn)型改革中穩(wěn)中有進(jìn)。轉(zhuǎn)型發(fā)展持續(xù)縱深推進(jìn),服務(wù)國(guó)家戰(zhàn)略能級(jí)不斷提升。2023年,集團(tuán)全年實(shí)現(xiàn)營(yíng)業(yè)收入3,239.45 億元,其中保險(xiǎn)服務(wù)收入 2,661.67 億元,同比增長(zhǎng) 6.6%;歸母營(yíng)運(yùn)利潤(rùn)355.18億元,保持穩(wěn)定。集團(tuán)管理資產(chǎn)規(guī)模 29,223.08 億元,較上年末增長(zhǎng) 10.1%。公司運(yùn)營(yíng)能力和服務(wù)能級(jí)持續(xù)提升,為近1.8億客戶提供“責(zé)任、智慧、溫度”的太保服務(wù)。

堅(jiān)持價(jià)值導(dǎo)向,核心指標(biāo)在高質(zhì)量發(fā)展中穩(wěn)中向好。集團(tuán)整體經(jīng)營(yíng)業(yè)績(jī)保持穩(wěn)健,市場(chǎng)地位穩(wěn)中有升,價(jià)值創(chuàng)造和關(guān)鍵領(lǐng)域突破能力穩(wěn)中有進(jìn),可持續(xù)發(fā)展基礎(chǔ)持續(xù)夯實(shí)。壽險(xiǎn)縱深推進(jìn)“長(zhǎng)航”轉(zhuǎn)型,多元渠道助力新業(yè)務(wù)價(jià)值實(shí)現(xiàn)良好增長(zhǎng),代理人隊(duì)伍質(zhì)態(tài)持續(xù)優(yōu)化,加快構(gòu)建以客戶為中心、內(nèi)生動(dòng)力強(qiáng)勁的價(jià)值創(chuàng)造型組織;產(chǎn)險(xiǎn)堅(jiān)定高質(zhì)量發(fā)展不動(dòng)搖,加速推進(jìn)可持續(xù)發(fā)展戰(zhàn)略,車(chē)險(xiǎn)、非車(chē)險(xiǎn)、農(nóng)險(xiǎn)均保持良好承保盈利水平,有效益、可持續(xù)高質(zhì)量發(fā)展的態(tài)勢(shì)進(jìn)一步鞏固;資產(chǎn)管理進(jìn)一步完善穿越周期的資產(chǎn)負(fù)債管理體系,強(qiáng)化投研能力與合規(guī)風(fēng)控能力,投資業(yè)績(jī)表現(xiàn)較強(qiáng)韌性。

堅(jiān)持標(biāo)本兼治,治理能力在復(fù)雜環(huán)境中穩(wěn)中有升。持續(xù)提升風(fēng)險(xiǎn)管理專(zhuān)業(yè)能力,加強(qiáng)風(fēng)險(xiǎn)管理前瞻性預(yù)判、識(shí)別與管控,風(fēng)控能力穩(wěn)步提升,SARMRA 評(píng)估位列前茅;持續(xù)深化可持續(xù)發(fā)展?fàn)恳?、價(jià)值力、責(zé)任力、協(xié)同力、內(nèi)驅(qū)力,走出了一條保險(xiǎn)業(yè)可持續(xù)發(fā)展的太保航線;持續(xù)優(yōu)化公司治理一體化模式,豐富投資者關(guān)系活動(dòng)實(shí)踐,嚴(yán)格執(zhí)行并持續(xù)提升信息披露透明度,公司治理監(jiān)管評(píng)級(jí)位居行業(yè)前列;在行業(yè)協(xié)會(huì)經(jīng)營(yíng)評(píng)價(jià)中,太保產(chǎn)險(xiǎn)、太保壽險(xiǎn)連續(xù)多年獲行業(yè)最高評(píng)級(jí)。

堅(jiān)持融合創(chuàng)新,科技協(xié)同在共建共享中穩(wěn)中求新。以打造行業(yè)領(lǐng)先的數(shù)智化能力為愿景,加快推進(jìn)數(shù)字技術(shù)賦能創(chuàng)新,產(chǎn)險(xiǎn)深化 RPA 技術(shù)應(yīng)用,“黑燈工廠”提升集約化運(yùn)營(yíng)效率;壽險(xiǎn)推出輕量級(jí)遠(yuǎn)程視頻交互技術(shù)“芯雙錄”,實(shí)現(xiàn)銷(xiāo)售服務(wù)人員與客戶“云會(huì)面”。創(chuàng)建“浦江會(huì)客廳”戰(zhàn)略客戶互動(dòng)平臺(tái),打造開(kāi)放共贏的協(xié)同發(fā)展生態(tài)圈。緊扣亞運(yùn)賽事,深化“保險(xiǎn) + 體育 + 健康 + 服務(wù)”營(yíng)銷(xiāo)模式,“太保藍(lán)之隊(duì)”互動(dòng)體驗(yàn)傳播獲亞組委評(píng)為最佳營(yíng)銷(xiāo)案例。

未來(lái),我們將牢牢抓緊時(shí)代的接力棒,錨定長(zhǎng)期主義,用實(shí)干有為踐行偉大時(shí)代賦予的新使命,讓“穩(wěn)”更有底氣,讓“進(jìn)”更有動(dòng)力,讓“立”更有方向,牢記國(guó)家囑托,不負(fù)人民期待,不斷開(kāi)創(chuàng)新時(shí)代保險(xiǎn)業(yè)高質(zhì)量發(fā)展的全新局面,在建設(shè)金融強(qiáng)國(guó)的偉大征程中作出新的更大貢獻(xiàn)!


集團(tuán)簡(jiǎn)介

中國(guó)太平洋保險(xiǎn)公司簡(jiǎn)介(2022年版)

中國(guó)太平洋保險(xiǎn)(集團(tuán))股份有限公司(以下稱(chēng)“太平洋保險(xiǎn)”)是在1991年5月13日成立的中國(guó)太平洋保險(xiǎn)公司基礎(chǔ)上組建而成的保險(xiǎn)集團(tuán)公司,總部設(shè)在上海,是國(guó)內(nèi)領(lǐng)先的綜合性保險(xiǎn)集團(tuán),並是首家A+H+G(上海、香港、倫敦)三地上市的保險(xiǎn)公司。

太平洋保險(xiǎn)牢牢把握高品質(zhì)發(fā)展主線,積極推動(dòng)轉(zhuǎn)型發(fā)展,實(shí)現(xiàn)了經(jīng)營(yíng)業(yè)績(jī)穩(wěn)健增長(zhǎng)。公司連續(xù)10年入選《財(cái)富》世界500強(qiáng),排名進(jìn)至第193位。2019年,公司實(shí)現(xiàn)營(yíng)業(yè)收入3854.89億元,同比增長(zhǎng)8.8%;集團(tuán)淨(jìng)利潤(rùn)為277.41億元,同比增長(zhǎng)54.0%;集團(tuán)總資產(chǎn)過(guò)去三年以14.4%的年複合增速增長(zhǎng),達(dá)15283.33億元。公司運(yùn)營(yíng)能力和服務(wù)能級(jí)持續(xù)提升,為1.39億客戶提供“責(zé)任、智慧、溫度”的服務(wù),在監(jiān)管機(jī)構(gòu)年度保險(xiǎn)公司服務(wù)評(píng)價(jià)中,太保產(chǎn)險(xiǎn)、太保壽險(xiǎn)連續(xù)三年獲得行業(yè)最高評(píng)價(jià)AA級(jí)。

太平洋保險(xiǎn)主動(dòng)求變,創(chuàng)新發(fā)展模式。“產(chǎn)品+服務(wù)”新模式助推壽險(xiǎn)個(gè)人客戶業(yè)務(wù)發(fā)展?!疤<覉@”高端養(yǎng)老社區(qū)加快佈局,在成都、杭州、上海、南京等城市落地,“太保藍(lán)本”為代表的健康服務(wù)體系不斷完善。產(chǎn)險(xiǎn)業(yè)務(wù)綜合成本率持續(xù)優(yōu)化,車(chē)險(xiǎn)客戶經(jīng)營(yíng)能力不斷增強(qiáng),農(nóng)險(xiǎn)、保證險(xiǎn)、責(zé)任險(xiǎn)等新興領(lǐng)域高速發(fā)展,非車(chē)險(xiǎn)保險(xiǎn)業(yè)務(wù)收入占比大幅提升至30.7%。資產(chǎn)投資基於負(fù)債特性,不斷優(yōu)化資產(chǎn)配置,動(dòng)態(tài)把握各類(lèi)市場(chǎng)機(jī)會(huì),業(yè)績(jī)表現(xiàn)良好。公司初步形成“一個(gè)太保”團(tuán)隊(duì)提供一攬子服務(wù)的協(xié)同模式,集團(tuán)簽約戰(zhàn)略客戶數(shù)77家,建立戰(zhàn)略合作夥伴關(guān)係的省、市、自治區(qū)政府覆蓋率達(dá)到63.8%。長(zhǎng)江養(yǎng)老在已啟動(dòng)的30個(gè)省市級(jí)職業(yè)年金計(jì)畫(huà)受託人評(píng)選專(zhuān)案中100%中選??萍假x能提升回應(yīng)能力,兩地三中心科技支撐體系成型;“太保雲(yún)”核心業(yè)務(wù)系統(tǒng)實(shí)現(xiàn)了億級(jí)客戶回應(yīng),太平洋保險(xiǎn)APP全面升級(jí),用戶綁定突破3000萬(wàn)。

太平洋保險(xiǎn)服務(wù)國(guó)家戰(zhàn)略和社會(huì)民生,彰顯責(zé)任擔(dān)當(dāng)。公司與工信部戰(zhàn)略合作,服務(wù)高端製造業(yè);為“一帶一路”保駕護(hù)航,海外業(yè)務(wù)覆蓋超120個(gè)國(guó)家,為第二屆進(jìn)博會(huì)提供總保額超過(guò)5000億元的綜合保險(xiǎn)保障;積極對(duì)接“長(zhǎng)三角一體化”“自貿(mào)區(qū)新片區(qū)”“鄉(xiāng)村振興”“健康中國(guó)”等國(guó)家戰(zhàn)略。公司員工自發(fā)捐款近2000萬(wàn)元,建造“三江源生態(tài)公益林”,共護(hù)中華水塔。2020年新冠疫情期間,公司向全國(guó)各地醫(yī)護(hù)人員、公安民警、輔警及駐村幹部等抗疫一線人員提供了含新冠肺炎責(zé)任的保險(xiǎn)保障;為工信部45家重點(diǎn)物資企業(yè)提供逾5億元的復(fù)工複產(chǎn)風(fēng)險(xiǎn)保障,助力全國(guó)數(shù)千家企業(yè)復(fù)工複產(chǎn)。

太平洋保險(xiǎn)深化特色精準(zhǔn)扶貧機(jī)制。扶貧專(zhuān)案覆蓋全國(guó)建檔立卡貧困戶約513.3萬(wàn)人,為貧困地區(qū)提供總保額2.32萬(wàn)億元的風(fēng)險(xiǎn)保障?!胺镭毐!碑a(chǎn)品為全國(guó)16個(gè)省160個(gè)縣的臨貧、易貧人群提供總保額2.77萬(wàn)億元的托底保障,2019年獲得全國(guó)扶貧最高獎(jiǎng)項(xiàng)—全國(guó)脫貧攻堅(jiān)獎(jiǎng)的組織創(chuàng)新獎(jiǎng),為保險(xiǎn)業(yè)中唯一獲獎(jiǎng)企業(yè)。

太平洋保險(xiǎn)將繼續(xù)堅(jiān)定不移地走高品質(zhì)發(fā)展道路,既要實(shí)現(xiàn)基本面穩(wěn)定增長(zhǎng),又要聚焦關(guān)鍵領(lǐng)域,實(shí)現(xiàn)轉(zhuǎn)型再突破,朝著“客戶體驗(yàn)最佳,業(yè)務(wù)品質(zhì)最優(yōu),風(fēng)控能力最強(qiáng),成為行業(yè)健康穩(wěn)定發(fā)展引領(lǐng)者”的願(yuàn)景不懈努力。


Company Overview

Introduction to China Pacific Insurance Company (2022 Edition)

China Pacific Insurance (Group) Co. Ltd. (hereinafter referred to as CPIC, or the Company) is an insurance holding company incorporated on the basis of China Pacific Insurance Company, which was established on May 13, 1991. It is a leading insurance group headquartered in Shanghai, which is the first insurance group simultaneously listed on Shanghai, Hong Kong and London Stock Exchanges.

CPIC adhered to high-quality development, vigorously pursued transformation and delivered steady growth of business results. It was listed on the Fortune Global 500 for the 10th consecutive year, ranking 193rd. In 2019, its operating revenues increased by 8.8% from 2018 to RMB385.489 billion; Group net profits amounted to RMB27.741 billion, an increase of 54.0%; Group total assets grew by 14.4% on an annual compound basis in the past 3 years, amounting to RMB1,528.333 billion. The Company continuously enhanced its operational and service capabilities and provided services to 139 million customers, projecting a image of being “responsible, smart and caring”. CPIC Life and CPIC P/C won the top AA rating for the 3rd successive year in the regulatory evaluation of customer service.

CPIC pro-actively adapted to changes and innovated the development model. The new model of “products + services” helped to drive the development of individual customer business of CPIC Life. “CPIC Home” high-end retirement communities were gaining traction, with locations in Chengdu, Hangzhou, Shanghai and Nanjing. “CPIC Blue Passport”, a program at the core of its health management service system, was improving continuously. Property and casualty business, while delivering sustained improvement in the combined ratio, enhanced capabilities in customer acquisition and retention for automobile business. Emerging business lines such as agricultural insurance, guarantee insurance and liability insurance maintained rapid development, with the share of non-auto business increasing considerably to 30.7%. Based on profiles of liabilities, asset management continuously optimized asset allocation, seized market opportunities and reported solid investment performance. The Company signed agreements with 77 strategic clients, while entering into strategic partnerships with 63.8% of China’s provinces, municipalities and autonomous regions, capable of providing one-stop integrated services; Changjiang Pension successfully qualified as manager of occupational annuity of all the 30 provinces/municipalities which started the bidding. Digital empowerment improved responsiveness, with the establishment of a technological support system underpinned by “3 centers in 2 locations”. The cloud-based core business systems supported response to up to hundreds of millions of customers. “CPIC App” was upgraded in an all-around way, binding over 30 million users.

CPIC lived up to its commitments to serve national strategies and people’s well-being. It signed a strategic cooperation agreement with the Ministry of Industry and Information Technology to serve the high-end manufacturing industry; offered insurance coverage to the Belt and Road Initiative, with overseas business spanning over 120 countries, and provided a total of over RMB500 billion in sum assured of comprehensive insurance coverage for the 2nd CIIE; supported the national initiatives such as “Integration of the Yangtze River Delta Region” , “New Area of Shanghai Free Trade Zone”, “Invigoration of Rural Areas” and “Healthy China”. Company employees donated over RMB20 million for the afforestation effort in Sanjiangyuan, the origin of China’s main rivers. In the face of the coronavirus outbreak, it provided insurance solutions covering coronavirus to people at the front line of the combat against the epidemic, such as medical professionals, police, and grass-root government officials; protection of RMB500 million in sum assured to help 45 key manufacturers of supplies resume business, which in turn, would help thousands of firms across the country in resumption of business.

CPIC deepened long-term mechanism for targeted poverty reduction. Its poverty reduction programs covered around 5.133 million impoverished people on the dossier and provided RMB2.32 trillion in sum assured to the poverty-stricken areas. Its “Fang Pin Bao” anti-poverty program provided a total of RMB2.77 trillion in protection to vulnerable people in 160 counties of 16 provinces, and won the Award in Organizational Innovations of the 2019 National Poverty Alleviation Awards, the top prize of its kind, being the only insurance company winning the award.

CPIC will unswervingly follow the path of high-quality development, stabilizing the fundamentals on the one hand and seeking new progress of transformation in key areas on the other. It will work even harder towards the objective of being the “best in customer experience, business quality and risk control capabilities” and the vision of “industry leadership for healthy and steady development”.